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The following conditions apply to the meanings of words with capitalized first letters. The definitions below must have the same meaning whether written in the singular or plural.
This Return and Refund Policy applies to:
You will receive a full refund if you cancel your order before your product is manufactured. There will be no cancellations once you have approved the design proof provided by our design team. Cancellations are not permitted on sample orders or installation kit orders. All cancellations will be handled by the return policies described below. You must provide us with a clear statement of your decision to exercise your right to cancel.
You must bear the cost and risk of returning the Goods to Us. Please send the goods to the address below: E/47, Inside Infocity Campus Infocity, Bhubaneswar, Odisha 751024. We are not liable for damaged or lost goods during the return shipment. As a result, we recommend that you use an insured and trackable mail service. We cannot issue a refund until we receive the Goods or proof of return delivery. For the Goods to be returnable, please ensure that the following conditions are met:
The following items are not returnable:
We will refund the full amount within 14 – 21 days of receiving the returned product. There will be no transaction fees and the money will be refunded using the same payment method that you used to place the order. Please double-check that the product meets your expectations before installing it; we do not reimburse installation or any other associated costs.